Protecting our customers' privacy and personal information is of
paramount importance and fundamental to the way Zname.com does business. For
this reason, we collect and use personal information only as needed to deliver
our services and products, and to communicate with you about the same, or as
you have requested (collectively, our ”Services”). This Privacy Policy applies
to any person who accepts services from Zname.com, visits the websites of Zname.com
("Websites") or provides Zname.com with personal information. The
terms herein may change from time to time, so you should review them for
changes periodically.
1. What Information We Collect，How and Why
1.1 We collect and retain personal information that you submit to us
voluntarily in signing up or purchase any of our services. Your personal
information includes information such as
(i) complete registration forms or purchase our services which require
you to provide information such as your email address, name, and payment
information.
(ii) complete personal information in your account profile, such as
address, date of birth, government identification or other data collected that
could directly or indirectly identify you.
(iii) information given when you ask for assistance from our customer
support team.
1.2 If you make purchases for our Services, you may be required to
provide information related to your payment instrument (such as credit cards),
including information about your payment instrument organization, your payment
instrument number, the security code, and the expiration date of your payment
instrument, directly to our payment service provider.
1.3 We may from time to time collect additional information from you and
obtain information about you from third parties in order to carry out risk
control, fraud prevention and compliance procedures. For example, we may
collect payment-related information from third parties and combine it with
information we collect about you for the purpose of fraud prevention and risk
control. Meanwhile, to comply with applicable law, legal process or lawful
government request, or in respect of any claims or potential claims brought
against us.
1.4 Cookies and Other Information Related to Use of the Website.
Cookies and similar technologies on our websites allow us to track your
browsing behavior, links clicked, items purchased, your device type, and to
collect various data, including analytics, about how you use and interact with
our Services. We may also gather general information such as the date, time,
operating system, platform, navigation history, and IP address of users to our
Websites. We use this information for our internal security audit logs, trend
analysis, and system administration, and to gather broad demographic
information about our users. We may also associate this general information
with your personal information. By visiting our Websites, you affirmatively
consent to our collection and use of this information in line with the
foregoing.
2. How We Use the Information
We collect, use and disclose personal information for the following
purposes or other lawful purposes:
2.1 To process your registration as a user, maintain and manage your
registration;
2.2 To communicate with customers, and providing the Services to you
and/or your end users;
2.3 To process your purchases and/or needs of services ; respond to your
queries, feedback, claims or disputes;
2.4 Statistical analysis in order to identify any security risks,
errors, or improve our services;
2.5 Understand and analyze how you use our Services and what services
are most relevant to you.
2.6 With your consent (or where otherwise permitted by applicable law in
your jurisdiction), We may use your name, phone number, residential address,
email address and fax number (which may incorporate personal data) to provide
notices, surveys, product alerts, related communications and other marketing
and promotional materials to you relating to goods and services offered by us.
2.7 Transfer of personal data. If you utilize our Services from a
country other than the country where our servers are located, your personal
information may be transferred across international borders. You are solely
responsible for ensuring compliance with any laws or regulatory obligations
relating to personal data and/or privacy and your use in connection with
services.
2.8 We may have the need to provide customer information to third
parties for certain services, including but not limited to, credit card
processors, technical support services, customer relationship management, SMS
delivery, Collections Agencies, UDRP dispute providers, Whois Data Escrow
providers, ICANN, registry compliance, law enforcement, among other third
parties for other similar such reasons. We will only share information that is
necessary for the third party to provide the required services. This
information will not be voluntarily disseminated unless reasonably needed at
our sole discretion. Upon purchasing a domain from Us, your personal
information may be provided to the current registrar of record, which may or
may not be Zname.com, allowing you to gain control and access to your domain
name.
2.9 To comply with applicable law, legal process or lawful government
request, or in respect of any claims or potential claims brought against us or
our parent companies, shareholders, subsidiaries and affiliates; To perform
risk control, sanctions screening; and check for unlawful, fraudulent,
deceptive or malicious activities.
3. How We Secure Your Personal Information
We use commercially reasonable endeavors and follow generally accepted
standards to protect the personal data that you provide to us both during
transmission and once received and stored, including utilization of encryption
where appropriate. We limit access to your personal data and other data to
people who need to access to such data for their work.
Nevertheless, no data transmission over the internet or any wireless
network can be guaranteed to be perfectly secure. As a result, while we try to
protect your personal data, we cannot guarantee the security of any personal
data you transmit to us and you do so at your own risk. We cannot and do not
guarantee security in connection with your use of our services.
4. To Access, Update, or Delete Your Personal Information
You have the right to correct any personal information held about you
that is inaccurate or incomplete. Also, you have the right issue a request to
deletion of your personal data. We will review your request and delete data if
possible. Zname.com reserves the right, in its sole discretion, to retain any
personal data. Personal data may be retained for several reasons, including,
but not limited to: fraud mitigation; preserving or enforcing legal and/or
contractual rights; data retention mandated by local law, ICANN mandates,
relevant domain registries, contracts, or reasons necessary to our business and
operate such services. If you have questions about data security or retention
you may contact us with your questions or concerns.
5. Links
The Websites provided by Zname.com contain links to other websites.
Please be aware that we are not responsible for the privacy practices of such
other websites. We encourage our users to be aware when they leave our Websites
and to read the privacy statements of each and every website that collects
personally identifiable information. This Privacy Policy applies solely to
information collected by our Websites.
7. Changes to This Privacy Policy
If you choose to visit our Websites, create a Zname.com account, and/or
use our Services, any dispute over privacy related to the same is subject to
this Privacy Policy and our Terms of Use, including limitations on damages and
arbitration of disputes. If you have any concern about privacy at Zname.com,
please send us your concern using online customer service or submit a ticket
via your Zname.com account, and we will investigate and address it as
necessary. Our business changes constantly so we reserve the right to modify
this Privacy Policy at any time. You should review them for changes periodically.